Viveka Nanda
COO & Co-Founder
Hospitality Consulting — Bali & Beyond
Stop losing revenue to
inefficiency and
inconsistent service.
We design and implement the right technology and workflows to help hospitality brands operate smarter, serve better, and earn more.
Our founders' careers span
Accor Hotels
Choice Hotels International
Pullman International
Sinar Mas Land
New Nordic Group
ISMAYA Group
Biko Group
Hilton
The Ungasan Clifftop Resort
Semara Luxury Villa & Resort
Sundays Beach Club
Kappa Senses Ubud
Signature Bali Sanur
Signature Seminyak
Wyndham Dreamland Resort
Shotgun Social
Soul on the Beach
Soul in a Bowl
Bacon & Eggs
Boost Juice
Prama Sanur Beach Bali
and a leading Bali lifestyle dining group
What We Do
Our Services
Strategic Planning
Tailored business roadmaps that help hospitality brands clarify direction, align priorities, and grow with stronger operational focus.
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Market Analysis
In-depth market insight to sharpen positioning, understand customer demand, and support better commercial decision-making.
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Guest Experience
Service design and hospitality touchpoint refinement that enhance satisfaction through more personalized guest experiences.
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Staff Training
Practical team development programs that empower staff to deliver professional, consistent, and memorable service quality.
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Revenue & Pricing
Revenue management and pricing strategy support to improve yield, optimize rates, and strengthen long-term profitability.
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Operational Excellence
SOP design, process mapping, and technology integration to streamline operations and reduce costs across your property.
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About Us
Jagadita Hospitality Consulting helps hospitality brands build sustainable, authentic businesses through strategy, operations, and technology-driven approaches.
Inspired by Nusantara philosophy — Jagad (world) and Hita (well-being) — we connect local wisdom with modern strategy and technology to shape future-ready hospitality businesses.
Our services span: Hospitality Strategy, concept development, guest journey, branding, operational excellence, SOP, service standards, and performance improvement.
Frequently Asked Questions
We counsel hospitality clients on key strategic issues — from concept development and brand positioning to operational SOPs and team training. We leverage deep industry expertise and analytical rigor to help them make informed decisions faster.
We specialize exclusively in hospitality — Hotels, Resorts, Private Villas, and F&B businesses. Our deep vertical focus means we understand your operational reality, seasonal demand patterns, and guest expectations better than generalist consultants.
Start with a free 30-minute consultation. We'll listen to your current challenges, assess the opportunity, and propose a clear engagement scope with timelines and deliverables. No obligation, no jargon.
Yes. While we are based in Bali, we work with hospitality clients across Indonesia and internationally. Many of our engagements are delivered remotely with focused on-site sprints when needed.
What Industry Leaders Say About Our Team
Our Approach
Discovery, Concept, Operational System and Team Training
We listen carefully, define clear positioning, design efficient systems, and train teams to deliver exceptional service across every guest touchpoint.
Satria Wibawa
CEO & Co-Founder
Agus Wibawa
CTO & Co-Founder
65
Years Combined
25
Properties & Venues
130
Rooms & Villas Opened
5
Systems Migrated
Why Jagadita
All-in-One Hospitality Solution for Your Business
We bring to the table win-win strategies to ensure proactive growth. At the end of the day, your hospitality business deserves a partner who truly understands the industry.
- Strategy rooted in real hospitality operations
- Tech-enabled systems built for your team
- Ongoing support — not just a report
